Privacy Policy - Custom AI Business Solutions

This Privacy Policy outlines how Custom AI Business Solutions handles your personal information.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Welcome to https://www.customaibuilds.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.customaibuilds.com, use our services, or interact with our online chatbot.

The chatbot uses OpenAI’s API, and all uses of the chatbot also align with the privacy and usage policies of that which you can read here:

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, participate in chat interactions, or otherwise contact us. The types of information we collect include:

Personal Information: Name, email address, and any other personal details you voluntarily provide.
Chat Content: All conversations and interactions with our online chatbot, including text content and any files uploaded during the chat for the purposes of security and compliance with OpenAI’s API policies.
Usage Data: Information about how you use our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Improve Services: We use chat content to enhance the user experience, provide accurate responses, and improve the performance of our chatbot.
To Maintain Records: We store chat content for quality control, internal training, and service improvement purposes.
To Communicate With You: We may use your contact information to respond to your inquiries or send you updates about our services.
Moderation: We may use automated tools, such as OpenAI's moderation services, to ensure that the content provided in chat interactions complies with our usage policies and to prevent abuse.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We may share your data with trusted service providers, including OpenAI and Wix, who assist us in operating our website, conducting our business, and providing services to you.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Use of Google Analytics 4

We use Google Analytics 4 ("GA4") to better understand how users interact with our website and to improve our services. GA4 collects information about your interactions with our website, such as the pages you visit, the time you spend on each page, the type of device and browser you use, and your geographic location. This data helps us analyze website traffic and user behavior to optimize our content and improve your user experience.

Data Collection and Usage

Google Analytics 4 collects data through cookies, device/browser identifiers, and IP addresses. The information collected may include:

Device Information: Such as your IP address, device type, browser type, and operating system.
User Behavior: Including the pages you visit, the time spent on those pages, and your navigation paths.
Geographic Location: GA4 may use your IP address to determine your approximate location.
Demographics and Interests: GA4 may also collect data about your demographic profile and interests if this data is available.

The data collected by GA4 is aggregated and anonymized, meaning it cannot be used to directly identify you. We do not combine GA4 data with other personally identifiable information unless you have provided explicit consent.

Google's Use of Data

Google may use the data collected through GA4 for its own purposes, including improving its products and services and providing reports to us about website usage. Google's ability to use and share information collected by GA4 about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

How We Use GA4 Data

The data collected via GA4 is used to:

Analyze Website Performance: Understand how users interact with our website to optimize design, content, and functionality.
Improve User Experience: Identify trends and patterns in user behavior to enhance our website's usability.
Marketing and Advertising: Use aggregated data to inform our marketing strategies and improve the effectiveness of our campaigns.

Your Choices and Rights

You have options to control the information GA4 collects about your website visits:

Cookie Preferences: You can control the use of cookies on our website through your browser settings or by using our cookie consent tool here... Consent Preferences.
Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. This add-on prevents GA4 from collecting information about your visits to our website.
Do Not Track (DNT): We do not currently respond to Do Not Track signals.

Data Retention

We retain the data collected through GA4 for a period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Changes to Our Use of GA4

We may update our use of GA4 or change the settings and features associated with it. We will notify you of any material changes through updates to this Privacy Policy.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain chat content and other personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and the "Last Updated" date will be revised. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Jason Crow
Generic Drone Company LLC.
jason@customaibuilds.com/ genericdronecompany@gmail.com